Contact Computer IT Solutions
Call 305-442-0136 and explain the issue you are experiencing.
Remote assistance · South Florida
Remote Computer & IT Support
Get professional technical assistance without waiting for an on-site appointment.
Computer IT Solutions provides remote troubleshooting, computer repair assistance, and IT support for businesses and individuals throughout Miami-Dade, Broward, and Palm Beach counties.
Our technicians can diagnose and resolve many common computer, software, email, and connectivity problems remotely.
Contact us first. Download and launch the support software only when directed by your Computer IT Solutions technician.
01 / Get connected
Get Connected to a Technician
Getting started is simple. You remain in control of authorizing the connection.
Start Your Remote Support Session
Our technician will guide you through downloading and launching our approved remote support software.
Download our remote support software ↗Connect with Your Technician
Follow the technician’s instructions to authorize the remote connection.
Receive Technical Assistance
Our technician will diagnose the problem, explain the findings, and work toward resolving the issue.
02 / Practical help
Remote Support Services
We provide assistance with:
- Windows 10 and Windows 11 troubleshooting
- Microsoft Outlook and Microsoft 365
- Email connectivity and configuration
- Software installation and application errors
- Computer performance problems
- Printer installation and configuration
- Network and internet connectivity problems
- Malware-related troubleshooting
- Remote business IT support
- General computer diagnostics
Remote support requires a working internet connection and a computer that can run the support software. Hardware faults and some connectivity problems may require on-site assistance.
03 / Your permission comes first
Secure Remote Assistance
Your security is important. Initiate a remote session only after contacting Computer IT Solutions and confirming that you are working with an authorized technician.
Customers must authorize remote connections. Do not provide passwords, banking information, or confidential credentials through unsolicited support requests.
Why Choose Computer IT Solutions?
We provide professional technical services throughout South Florida, with practical explanations and support focused on the technology you use.
Remote assistance helps you receive troubleshooting without an on-site appointment for every issue. If a problem cannot reasonably be resolved remotely, our technicians can discuss available on-site service options.
Remote Support Pricing
Remote support is billed according to our current service rates. Contact us to confirm the applicable rate and scope of work before your session begins.
For payment options and ongoing services, visit our Payments & Service Plans page.
Let’s get it working
Need Assistance?
Contact Computer IT Solutions. Tell us what is happening, and we’ll help you choose the next step.