PAYMENTS WITH YOUR TECHNICIAN
Personal service.
A secure next step.
Your technician will help confirm your service and payment amount, then guide the payment through our secure Helcim workspace.
Secure payment workspace
Our Helcim account is active. Authorized staff can sign in below to access the payment workspace. Confirm the customer’s permission and the agreed amount before processing a payment.
Staff payment access
Use your own authorized Helcim staff account. In Helcim, open the Virtual Terminal to enter a customer-authorized payment.
Staff sign-in / Take a payment ↗Opens Helcim in a new tab. This website does not collect card details or Helcim passwords.
Before processing a payment
- Confirm the customer, service, amount and permission to charge.
- Enter payment details only inside Helcim. Do not put card numbers or security codes in email, website forms or notes.
- Confirm the result in Helcim before retrying a charge, then provide the customer’s receipt.
- Sign out when finished, especially on a shared computer.
Staff sign-in is required in Helcim. For assistance, contact Dan Mazur or call (305) 442-0136.